Product Description
Course Objectives
At the end of the course, participants will be able to:
– plan and organize work for the attainment of set goals;
– effectively and freely communicate;
– give credit and proper feedback;
– coach, counsel and influence others;
– effectively delegate;
– apply decision making and problem solving techniques;
– handle stress in self and others; and
– explain the need for and give commitment to improvement/change.
Curriculum
– Time management
– Principles of personal effectiveness
– Problem solving techniques
– Change, creativity and innovation
Delivery Method
– Lecture and discussion
– Brain storming/syndicate group
– Case study
Participant mix
Leaders, Employees in both public and private sectors and Managers
Mode of Assessment for Certiļcation
100% attendance
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