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effective communication





It is obvious that most officers are handicapped and lack the skill to write effectively or present appropriate speeches for specific and different occasions or purposes. Writing and speaking are two of the four communication skills, the others being listening and reading. No amount of reading about writing and speaking’ can make anyone a successful writer or speaker. You must ‘learn to write by writing’ and ‘learn to speak by speaking’.


Product Description

Course Objectives

At the end of the course, the participants will be able to:

– learn how to communicate effectively with one another;

– identify the difference between writing and speaking;

– list common mistakes that are made when we write or speak;

– learn the skill of effective writing and speaking; and

– appreciate that effective writing and speaking is an art.


– The nature of writing

– Approaches to communicative writing

– The process – product approach to communicative writing

– Types of written communication

– Reporting past activities/events: Narrative

– Report writing and presentation: The nature and types of technical reports

– Planning, writing, and presentation of reports

– Speech preparation: How to prepare a presentation

– Public speaking anxiety: Preparing to give a speech

– Public speaking: What to talk about

Delivery Method

– Lecture and discussion,

– Practice and syndicate group.

Participant Mix

Young executive in both public and private sectors

Mode of Assessment for Certication

100% attendance


  1. :

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